What We Collect and Why We Use It
When you open an account, we collect the details you provide directly — your name, email address, mobile number, and the payment method you link, whether that is GCash, Maya, or InstaPay. Each time you make a deposit or request a cash-out, our system logs the
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transaction reference, the wallet or account used, and the amount, to process your request and meet our recordkeeping obligations. We also collect device data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual login patterns. We do not
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sell your personal data to third parties for their own marketing purposes. Data shared with payment processors such as GCash and Maya is limited to what those processors need to complete your transaction. Your data is stored and processed in accordance with applicable law; access to
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your account and our services depends on local law and is available only where permitted. If you contact our support team, the chat transcript and any attachments you send are stored for the duration required by our retention schedule, after which they are deleted.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.